Though an important history lesson, parents should carefully consider whether their children are mature and prepared enough to handle the challenging realities presented on this tour before deciding if it is suitable for their family.

The tour covers very serious and emotionally heavy topics related to the Holocaust and Nazi concentration camps. The discussions may be confronting, which could be disturbing or traumatising for children who are not old enough to understand the historical context fully. The memorial recommends a minimum age of 14 for visitors.

Yes, hotel pick-up and drop-off is available. When booking the tour, there is an option in the checkout process to add hotel pick up and drop off for an additional fee of 30€ per booking.

A member of staff will contact you to arrange a specific pick-up time.

We will provide each guest with a small bottle of water at the start of the tour.

We encourage guests to bring additional water and small snacks to have on hand during the tour.

Eating large food items in the camp is frowned upon but can be eaten in the van to and from the camp.

Yes, there are ample rest breaks with restroom facilities available throughout the tour. We schedule regular stops to allow guests to use the restroom.

For the outdoor portions of the tour, which involve walking through the Concentration Camp, we recommend wearing comfortable walking shoes and dressing for the weather.

Bring layers that can be added or removed as needed, as well as outerwear based on the forecast (e.g. windbreaker, light jacket, hat, umbrella). Bring sun protection items like sunglasses, sunscreen, and a hat on sunny days. Since there will be some time spent standing outside listening to the guide, you may want to bring a small umbrella or rain poncho in case of light rain. Bring a backpack or cross-body bag to carry your own water, snacks, camera, etc.

Sturdy shoes and clothing that provide protection from the elements will enhance your comfort and experience on this outdoor tour. Please reach out if you have any other questions about what to wear and bring!

Yes, we do offer private and custom tour options in addition to our regular group tours. Our private tours allow you to book a private guide and vehicle for just your travel party. This provides a more intimate experience with one-on-one time with your guide. We're happy to customize elements of the tour for private bookings, whether it's adjusting the timing, focusing on specific areas of interest, or accommodating special requests. Please reach out for pricing and availability of private tours. We're confident we can provide a personalised tour tailored exactly to your interests and needs.