When you book directly with us, you’re dealing with our team from the very beginning. You’ll get the best value and access to our full range of tours and personal support if you have any questions or need help choosing the right experience.

English is the default language for our tours. However, we also offer German, Hebrew, and French tours upon request. Please ensure that you request your preferred language in advance so we can accommodate your needs and provide you with the best possible experience.

Our cancellation and refund policy is designed to offer flexibility while ensuring we can manage our tours effectively. For walking tours, you must cancel at least 24 hours in advance to receive a full refund or to re-book for another date. For our specialist tours, a 48-hour notice is required for cancellations to be eligible for a refund or re-booking. This policy helps us provide the highest quality experience to all our guests.

The average group size for our tours is tailored to provide an immersive and personal experience. The average group size for walking tours is between 8 to 10 participants. On our specialist tours, which are designed to offer a more in-depth exploration of specific themes or locations, the group size is smaller, typically ranging from 4 to 6 participants. Ensuring a more intimate setting allows for detailed attention from our guides.

No, you don't need extensive knowledge about World War II to enjoy our tours. Our tours are designed to be accessible and engaging for everyone, regardless of their prior understanding of the subject. Information is presented in a straightforward, chronological manner, making it easy to follow and comprehend. We encourage questions throughout the tour, providing a welcoming environment for learning and discovery. For novices, the tour will open up a new world of understanding, while history buffs will find that it deepens their knowledge, bringing much of what they already know full circle and helping everything to click into place.

Our tour guides bring a wealth of experience and diverse backgrounds to their roles, boasting over 50 years of guiding experience. Each guide offers a unique perspective from varied fields, such as the military, academia, and the arts. Despite these differences, one thing remains consistent across all guides: their unparalleled knowledge of the Third Reich. Our team has dedicated a significant portion of their lives to studying this period of history, ensuring they can provide deep insights and comprehensive understanding. We guarantee that our guides' knowledge and expertise are unparalleled, ensuring a rich and informative experience for all our guests.

Yes, we offer private group and custom tours tailored to your preferences. To get started, please fill out the contact form on our website, and we will get back to you with all the necessary details to plan your unique experience.